Privacy Policy for Lichtblick Medienakademie
Lichtblick Medienakademie is committed to protecting the privacy of individuals who use our online platform and services. This policy outlines how we collect, use, disclose, and protect the personal information you provide to us or that is collected when you access or use our site. We process your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection regulations.
Data Controller Identity
The data controller responsible for your personal data is Lichtblick Medienakademie, located at Brandschenkestrasse 30, Zurich, Zurich, 8002, Switzerland.
Information We Collect
We collect various types of information in connection with the services we provide:
Information You Provide to Us:
This includes information you actively give us when you register for an account, enroll in a course or workshop, purchase a service, contact us directly, respond to surveys, or participate in interactive features of our service. This information may include details necessary for course registration and administration.
Information Collected Automatically:
When you visit our site or use our online platform, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other statistical data related to your interaction with the service. This information is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services, including processing course registrations, delivering course content, and providing access to workshops and tutoring.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize your experience on our site and tailor the content and offerings presented to you.
- To improve our services, develop new courses, and analyze trends and usage of our platform.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To enforce our terms and conditions and protect the security and integrity of our services.
- For any other purpose with your explicit consent.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- The necessity of the processing for the performance of a contract with you (e.g., when you enroll in a course).
- Our legitimate interests, provided these do not override your fundamental rights and freedoms (e.g., improving our services, communicating with you for administrative purposes).
- Your consent, where required by law (e.g., for sending marketing communications).
- Compliance with legal obligations to which we are subject.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- In response to a legal request, such as a subpoena, court order, or government demand, if we believe disclosure is legally required or necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With your consent or at your direction.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing.
Your Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. These rights may include:
- The right to access your personal data.
- The right to request rectification of inaccurate or incomplete data.
- The right to request the erasure of your personal data (the "right to be forgotten").
- The right to request restriction of processing.
- The right to object to processing based on legitimate interests.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact details provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device. We use cookies to operate and improve our service, analyze usage, and personalize your experience. You can control the use of cookies through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not owned or controlled by Lichtblick Medienakademie. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us by postal mail at:
Lichtblick Medienakademie
Brandschenkestrasse 30
Zurich, Zurich, 8002
Switzerland